What is a credit limit?

Credit limit is an initial amount of money applied by the LMT that can be used to receive services without any advance payments. Some services may subject to a different amount and/or type of control over your credit limit than others. If the accrued charge for your services reaches the credit limit, we may contact you and/or ask to pay an advance. Nevertheless, in most cases we provide all services requested by our customers with no additional payment.

If a customer has exhausted his or her credit limit giving rise to a right to discontinue the services, we will send an informative text message. To avoid the suspension of provided services and/or to reactivate them, the customer who has received a warning message has to contact the LMT as soon as possible by calling 80768076 and make an advance payment. The credit limit will be reset within one (1) day after the receipt of the above payment by the LMT. Please note that it may take some time! If you want to renew services sooner, please send payment information to [email protected] and contact us by calling 80768076. If there is any suspicion about mala fides use of our services, to protect our customers we can immediately apply operational restrictions on the respective number until we fully investigate the situation.

Remember – the purpose of credit limit is not to help you control your costs, and the exhaustion of your credit limit does not result in automatic discontinuation of our services. Please note that we receive information about the services that you used abroad with some delay. Thus, such services received during the previous billing period may significantly affect or even exceed the credit limit in the current month. If your device is lost, please inform the LMT immediately! Remember that until we receive your notification you will be charged for all activated services received via the respective number.

Subsequent credit limit may be determined on a case-by-case basis for each and every customer considering several factors, e.g. value of signed contracts, length of cooperation, payment amount, payment discipline, etc.

If you would like to control your mobile communications costs, we recommend the Cost Control option – enter the maximum monthly limit that you would not like to exceed. When this amount is reached we will send you an informative text message.
Here is available information about data consumption cost control in other countries.