What should I do if I am charged for purchases that I did not make?
If you do not recognize the purchase, make sure that no member of your family has made it, as it is possible that your child has played an online game that was charged to your account.
If you find out that the payment was not authorized or was made accidentally, contact Google for help. Before you do that, please make sure that you have logged in the system with the Google account that is associated with the purchase.
To avoid unauthorized or accidental purchases, please install a mandatory authentication request before each purchase. It can be done in the Settings section of the Google Play mobile app by selecting Require authentication for purchases. More information is available here.
You can also lock the device by setting a PIN code or a password.
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What is Google Play?
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How to activate the LMT payment option for Google Play?
How can I active the LMT payment, if I am not offered this option when I open the Google Play?
How can I use the LMT payment option in my Smart TV?
How can I use the LMT payment option in my Smart TV?
How can I make purchases in Google Play and use the LMT payment?
What should I do if I have activated the LMT payment, but cannot use it to purchase anything?
What should I do if I have activated the LMT payment, but cannot use it to purchase anything?
How can I deactivate and disable the LMT payment option in Google Play?
How can I deactivate and disable the LMT payment option in Google Play?
What should I do if I do not wish to use the LMT payment in Google Play any more?
How can I cancel a service that is subject to a regular charge?
What should I do if I purchased a new phone and cannot use the LMT payment option in Google Play any more?
What should I do if I changed the SIM card of my connection and cannot use the LMT payment option any more?
How will the purchases that I made in Google Play be listed in my invoice?
How can I receive detailed information about my purchases in Google Play?
What should I do if I am not satisfied with the quality of the purchased app?
What should I do if I would like to receive a refund for my purchase in Google Play?
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