Helpdesk

      Microsoft 365

      The latest version of Word, Excel, PowerPoint, etc. Office programs on both computers and mobile devices. Powerful business-class Exchange email and calendar. Backup copies of business files in the cloud. In addition, multi-level technical support in Latvian, Russian and English for every employee of the company.

      How does it work

      Licence

      Find out which solution is the most suitable for you, and apply for a consultation right here on the website, at the nearest Customer Centre or ask your customer consultant.

      Agreement

      To start using Microsoft 365, we will enter into an agreement "About Microsoft 365 Subscription" – please read the terms and conditions! (lv)!

      Installation

      The LMT specialist will install Microsoft 365 software on the devices of the company free of charge and advise employees on using Microsoft 365.

      Technical support

      Microsoft 365 technical support line 60000333, e-mail: atbalsts@alsolatvia.lv (Monday–Friday 9.00–17.00) – assistance in Latvian and English.

      Options and costs

      Microsoft 365
      Business Basic
      Apps for business
      Business Standard
      Licence subscription for 1 user
      - with contractual obligations "Year"
      - with contractual obligations "Month"
      5.60 €/month
      6.72 €/month
      9.80 €/month
      11.76 €/month
      11.70 €/month
      14.04 €/month
      Latest Office programs
      Outlook, Word, Excel, PowerPoint, Publisher, Access programs are included.
      Each user can use in up to 5 computers (Windows, Mac), 5 phones and 5 tablets (Android, iOS, Windows). Access and Publisher are available on Windows computers only.
      On smart devices only (maximum 5 tablets and 5 phones)
      +
      +
      Office for the web
      You can create, store and share documents, spreadsheets and presentations online.
      Outlook, Word, Excel, PowerPointWord, Excel, PowerPointOutlook, Word, Excel, PowerPoint
      OneDrive storage 1TB
      File storage and sharing with storage for each user – one file can be edited by several users at the same time, the version history of the document is visible.
      +
      +
      +
      Business email, calendar, contact directory
      Company name email domain, 50 GB mailbox per user, industry best anti-malware protection, spam filtering, shared calendar with a room reservation option and more.
      +
      +
      SharePoint – company intranet and team site
      A dynamic and productive group site where you can share files, data, news and resources
      +
      +
      Teams workspace
      A single workspace where you can chat, hold online meetings and calls, share files, and work with Office programs. Available in English only.
      +
      +
      Yammer – company social network
      A tool for improving internal communication and culture of the company, where to create communities of interest, collect feedback and ideas from your employee network.
      +
      +
      Planner – task management
      An easy-to-use tool for managing plans, tasks and group work, which also includes file sharing and communication functionality.
      +
      +
      Electronic discovery or e-data discovery
      Ability to search for information in several locations at the same time, e.g. e-mails, document portals, cloud storage with one keyword.
      +
      +
      +
      Data management options
      Ability to create and manually add tags to documents, import and store documents, define archiving and deletion policies (email archiving is not included)
      +
      +
      Security risk management
      A set of features that help control mobile device access to company data, protect against data loss, malware and spam.
      +
      +
      +
      Management of mobile devices
      Helps protect users mobile devices, define device and management security policies, remove device data remotely, and receive detailed reports.
      +
      +
      +
      Maximum number of users – 300
      +
      +
      +
      All information about the services included in the Microsoft 365 Business and Enterprise plans is available HERE.
      Information about services included in Project plans is available HERE.
      Information about access to services included in Visio plans is available HERE.

      Important

      • Before using LMT services, please read the data processing information provided by LMT regarding the data processing performed by Microsoft as the controller within the framework of MICROSOFT 365 service and the LMT customer itself (the legal entity using this service), please read the data processing report and customer agreement (Microsoft Customer Agreement) provided by the specific controller. This controller is independently responsible for the processing of data under its control and the exercise of the rights of persons related to it. LMT as a data controller pays the greatest attention to these issues. As part of the services provided by LMT, we process data only to the necessary extent and time period, which results from the nature of the service and the requirements of binding regulatory acts. As part of the MICROSOFT 365 service, basic data can be processed, such as load data – information related to the provision of electronic communication services. The purpose of the data to be processed is to implement the performance of the selected service, including ensuring the related quality, payments and resolution of the reported issues, if they arise, as well as the execution of the binding laws and regulations. The basis of data processing is the requested LMT service and the implementation of related laws and regulations. Such processing is a prerequisite for the execution of the transaction, and failure to provide data may partially or completely delay or terminate the provision of the transaction. With regard to his/her data, the LMT customer has the right to exercise the rights set forth in the laws and regulations. More information about data protection and rights exercised by LMT in the field of data processing is available in LMT Privacy Policy.

      • In order to ensure the best possible customer experience and more complete possibilities of using LMT services, LMT may contact you (by phone, a text message, e-mail or a message in the internet browser) while using the service regarding issues of administration and use of the service.

      All charges in €, excl. VAT.