Helpdesk

      Mobile cash register

      Compact. Modern. Mobile.

      Everything you need to register transactions – cash register, payment card terminal, bar code reader and receipt printer – in a compact and mobile device. Automatic filling of the cash journal, convenient management of product assortment and discounts, as well as sales analytics are also included.


      HOW TO START USING

      Device

      To use the service, you need to purchase a device – a cash register. We offer to buy the device by paying the full amount or paying in installments. Device rental is also available, which we provide as a part of the LMT Open service with a minimum usage period of 6 months.

      Agreement

      In order to start using the service options, we will enter into an agreement for cash register maintenance and service. Read the terms and conditions of the agreement HERE (lv).

      Configuration

      After entering into the agreement, we will create a company account on the solution management portal and send you the initial access data.


      First of all, you will have to enter the company's data on the portal –  details of the cash register receipt, products, discounts, cashier’s name, etc. Instructions are available on the portal to help you with this task.


      We also offer a face-to-face start-up consultation (paid service). During the consultation, the LMT specialist will demonstrate and explain the capabilities of the management portal, as well as recommend how to best adapt them to the company's needs.

      Registration in EDS of the State Revenue Service

      After the initialization of the device, the Datakom service department will register the cash registers in the Electronic Declaration System (EDS) of the State Revenue Service (SRS) within 3 working days and will send information to the EDS contact person specified in the agreement on how to confirm the start of using the cash register.

      Processing of payment card transactions

      In order to use the integrated payment card processing module in the device, an agreement with a partner bank is required. To enter into the agreement, the following information and documents must be prepared and submitted to the partner bank:


      1. Copies of the passport or identity card (eID card) of the Board members.


      2. Copies of the passport or identity card (eID card) of the beneficial owners.


      3. If there is another signatory in the company, a copy of his/her passport or identity card (eID card).


      4. A bank account to receive income from payment card transactions, as well as a bank account confirmation.


      5. Signed bank application form.


      The average time for processing the application and documents is 1-2 weeks. After the application is approved, the partner bank will issue a Merchant ID and a Terminal ID for each cash register, which will be used to record payment card transactions in the future. Datakom's service department will remotely activate the payment card transaction processing module of the cash register within three working days.

      Support

      LMT business support 8070 8070, e-mail atbalsts@lmt.lv (Monday-Friday 8:00-21:00, Saturday, Sunday and public holidays 10:00-20:00).


      For questions about servicing of cash registers and services of the partner bank, call the Datakom customer service 6744 2800, e-mail to support@datakom.lv (Monday-Friday 9:00-18:00).

      COSTS

      Mobile cash register type
      Tiki-Taka PAY Light
      Tiki-Taka PAY
      Tiki-Taka PAY with a fiscal module
      Mobile cash register with an Installment Agreement for 36 months
      from 13.87 €/month
      from 27.51 €/month 
      from 31.67 €/month
      Mobile cash register with the lump sum payment
      499.18 €
      990.09 €
      1140.09 €
      Mobile cash register with an Open Agreement
      51.45 €/month
      58.47 €/month
      Mobile cash register (used model) with an Installment Agreement for 24 months
      from 27.64 €/month
      from 36.58 €/month
      Mobile cash register (used model) with the lump sum payment
      from 663.36 €
      877.80 €
      • Data connection for processing payment card transactions in the device – 1.75 €/month. for 100 MB, for each subsequent MB – 0.05 €. 
      • Cash register service – 19.00 €/month per device. The service is provided by SIA Datakom, reg. No. 40103142605. The fee will be included in the LMT invoice. The services included in the monthly fee and the full pricelist of services can be found in the terms and conditions of the agreement.
      • Face-to-face start-up consultation (up to 1.5h) – 120 €.
      • Processing of payment card transactions (for transactions with debit cards issued to individuals in Latvia) – 0.95% and 0.0082 € (Visa) / 0.0165 € (Mastercard). This service is provided by Planet Merchant Services Limited, reg. No. 08791017.
      • Information on mobile cash register insurance is available HERE.


      IMPORTANT

      • The service is intended for use in Latvia.
      • The service (except payment card processing) is activated within 3 working days after entering into the agreement. The possibility of processing payment cards is activated within 3 working days after receiving the approval of the partner bank.
      • Cash register receipt paper (thermal cash register tape, 1-57x40/12) must be purchased separately. It is available at office supply stores.
      • Before using LMT services, please read the data processing information provided by LMT. Regarding the data processing carried out by the customer (a corporate entity using this service) as a controller within the scope of this service, please read the data processing report provided by the specific controller. This controller is independently responsible for the processing of data under its control and the exercise of the rights of the persons related to it. As a data controller, LMT pays the greatest attention to these issues. As part of the services provided by LMT, we process data only to the necessary extent and time period, which results from the nature of the service and the requirements of binding laws and regulations. Within the scope of the service, basic data, e.g. connection number, etc. as well as electronic communications metadata, including load data – information related to the provision of electronic communications services, may be processed. The purpose of the data to be processed is to implement the performance of the selected service, including ensuring the related quality, payments and resolution of the reported issues, if they arise, as well as the performance of the binding laws and regulations. The basis of data processing is the requested LMT service and the implementation of related laws and regulations. Such processing is a prerequisite for the execution of the transaction, and failure to provide data may partially or completely delay or terminate the provision of the transaction. With regard to his or her data, the LMT customer has the right to exercise the rights set forth in the laws and regulations. More information about LMT’s data protection and rights in the field of data processing is available in LMT Privacy Policy.
      • In order to ensure the best possible customer experience and more complete possibilities of using LMT services, during the use of services LMT may contact you (by phone, by sending a text message, e-mail or a message in the internet browser) about issues of service administration and use.


      All fees in €, excl. VAT.