INTERNET FOR HOME II

If you need the internet in remote or densely populated areas

The connection "Internet for Home II" is an excellent choice both in cities and in rural cottages for those residents who do not have access to optical solutions or who change their place of residence after building or buying a house, as well as those who are located far from base stations or at the intersections of several base stations. resulting in insufficient signal strength indoors.

We entrust the installation and assembling of devices to our service agents – they will evaluate which routers – 4G or 5G – are needed so that you can enjoy all the benefits of LMT internet.

• Internet without speed and volume limitation
• Outdoor and indoor routers* – no extra charge
• Professional installation throughout Latvia
• 24/7 free support service

HOW TO START USING

Apply here here on the LMT website or at the nearest LMT Customer Centre and wait for our call so that we can agree on the time of the service agent`s visit and other details.

The LMT service agent will arrive at the agreed time to install the outdoor router in the most suitable place – on the outside wall, on the roof, in the attic or elsewhere. Please note that it may take a while. Once that`s done, all that`s left to do is connect the outdoor router to the indoor router, which the LMT service agent will take care of.

Important! From 01.05.2024 changes to the internet services are planned. Find out more HERE.

* LMT provides devices required for the Internet for Home II free of charge at the address indicated by the customer. The devices are the property of LMT, please read the terms of use and treat the devices with care. The router model depends on the LMT recommendation according to the place of use of the service and the selected service, as well as availability.

** Average internet download speed under normal network load when not in motion.

*** The actual average download speed may be significantly higher.

**** The minimum period of use of the connection is 24 months. If the connection is cancelled earlier, see information in the "Costs" section.

COSTS

• Service installation fee – 75 €.

• Service subscription fee – 23.99 €/month.

• If the service is cancelled within the first two years, a minimum fee of 128.64 € must be paid in the first month, this fee decreases by 5.36 € in each subsequent month.

SUMMARY OF AGREEMENT

Internet for Home II (lv)

IMPORTANT

• The "Internet for Home II" connection is valid in Latvia at the address indicated by the customer. It works on 4G network. Here you will find frequently asked questions and answers about 4G and 5G.

• The service is provided in locations with adequate LMT network coverage and capacity.

• If LMT services are used in a way not intended for them, the systems can automatically limit or even stop the provision of a certain service. Please read the Fair Use Policy of LMT Services.

• The indicated speed of internet connections ensures full browsing of internet pages, use of e-mails and other internet options.
• Sending text messages is not available.

• Here you will find various questions and detailed answers about data transmission technologies and features, as well as about the quality of electronic communication services, incl. download and upload speeds.

• If you change your mind and want to cancel the service, you need to inform us 3 days in advance HERE.

• To ensure the security of your data and the router, always change the password set by the device manufacturer to a combination of symbols known only to you, and do not forget to do it again if the device has been updated to its factory settings. We also invite you to always take care of the security of your devices (computer, phone, tablet) by locking the screen.

• In order to ensure the integrity and security of the network and the provision of services at the appropriate quality, for solving the configuration issues necessary for the services and for the timely diagnosis of network problem situations, the technical protocol TR-069 can be integrated into the device that provides the exchange of relevant network parameters (e.g. signal levels, signal quality, network cells information, used frequency, network load information) of the device with LMT systems. Processing takes place in accordance with applicable laws and regulations and for the duration necessary for the specific purpose.

• Before using LMT services, please read the personal data processing information provided by LMT. As a data controller LMT pays the greatest attention to these issues. As part of the services provided by LMT, we process personal data only to the necessary extent and time period, which results from the nature of the service and the requirements of binding laws and regulations. As part of the "Internet for Home II" service, basic data may be processed, such as name, surname, connection number, address of the connection point, data of the issued device (router) etc., as well as metadata of electronic communications, including load data - information related to the provision of electronic communications services. The purpose of the data to be processed is to implement the execution of the selected service, including ensuring the related quality, payments and solving the reported issues, if they arise, as well as the execution of the binding laws and regulations. The basis of data processing is the requested LMT service and the implementation of related laws and regulations. Such processing is a prerequisite for the execution of the transaction, and failure to provide data may partially or completely delay or terminate the provision of the transaction. With regard to his or her data, the LMT customer has the right to exercise the rights set forth in the laws and regulations. More information about the protection of personal data implemented by LMT and the rights of individuals in the field of data processing is available in the LMT Privacy Policy.

• In order to ensure the best possible customer experience and make full use of LMT services, LMT may contact you (by phone, by sending a text message, e-mail or a message in the internet browser) during the use of the services regarding issues of service administration and use.