How can I return the device under the Open agreement?

We have taken care of that during the crisis, if required, it is possible to return the devices to LMT remotely by courier or via parcel network. 

• The complete set of the device must be returned (packaging, accessories). It may have the signs of use, however, it reduces the value of the device. If the device has a significant defect or a missing component (e.g., a charging cable), a fee can be applied according to the LMT Open Agreement Price List. 
  Please note! Condition of the device will be assessed upon return. In cases when the device does not meet the conditions of return (cracks, damages), the agreement cannot be terminated until the damage is eliminated.
• Make sure that the contact information is provided (in case you have questions or problems with accepting of the device) and indicate Termination of the Open agreement.
• The complete set of the device and the appropriate packaging must be addressed to: 
  LMT e-store, Rēzeknes iela 5A, Rīga, LV-1073, 
  recipient’s phone number 29248568 (for provision of service).

Choose the form of delivery 

• DPD courier 
• If you choose an Omniva parcel machine, the device must be sent to: 
  Maxima X parcel machine, Rītupes iela 2, Rīga, LV-1019 
• If you choose a DPD parcel machine, the device must be sent to: 
  Rimi Saharova parcel machine, A.Saharova iela 23A, Rīga, LV-1082

Important! 

• Sending costs are paid by the customer.
• When sending the device, you must ensure the appropriate packaging so that it is not damaged during the transportation. To avoid misunderstanding, we recommend that you also insure the package, otherwise you will be responsible for any damage to the device.
• The device will be considered returned and the agreement will be cancelled only after the device is returned, tested and stated that the device meets the requirements of return.