When will my device be repaired?

We always strive to ensure excellent customer service and provide high quality services to make you feel good even as you face technical difficulties. Though during the last few years the number of devices has rapidly increased, we have managed to dramatically reduce our turnover time – now the repairs take as little time as possible, but never more than 15 days. If we have to order some spare parts from their manufacturers, we will definitely inform you that more time is needed to complete the works.

In rare cases, when complex solutions are required, we will send your device to an after-sales facility in another EU state. 

If possible, we will offer a temporary substitute while we repair your device.